1. Acceptance of Terms

Welcome to Hart I.T. Solutions LLC.

By accessing our website, requesting our services, using our field service management platform, or enrolling in our SMS messaging program, you agree to these Terms of Service.

If you do not agree with these terms, please discontinue use of the applicable services.

2. About Hart I.T. Solutions

Hart I.T. Solutions LLC provides professional information technology services, including:

  • Network infrastructure installation and support
  • Structured cabling and fiber-optic services
  • IT consulting and technical support
  • Wireless network deployment
  • Equipment installations and upgrades
  • Field technician dispatch and project support
  • Technology-related service and maintenance projects

Specific project responsibilities, payment terms, and service obligations may be governed by separate written agreements.

3. Website and Service Usage

Users agree to use our website and services lawfully and responsibly.

You may not:

  • Access systems or information without authorization.
  • Interfere with website operations or security.
  • Submit fraudulent or misleading service requests.
  • Misuse communication systems or personal information.
  • Engage in activity that violates applicable laws.

We reserve the right to restrict access when reasonably necessary to protect our systems, personnel, and customers.

4. SMS Terms & Conditions

Program Name: Hart I.T. Solutions LLC SMS Work Order & Dispatch Alerts

SMS Number: (678) 504-6742

Hart I.T. Solutions LLC offers an optional SMS messaging program to provide technicians, contractors, and authorized participants with business-related operational notifications.

Types of Messages

By enrolling in the SMS program, you agree to receive messages that may include:

  • Work-order assignments
  • Technician dispatch notifications
  • Job-site addresses and instructions
  • Appointment confirmations and reminders
  • Schedule updates and changes
  • Service-related alerts
  • Operational communications related to assigned projects

Our SMS program is intended for business and operational communications, not unsolicited marketing.

SMS Consent

SMS messages are sent only to individuals who have provided appropriate consent to receive these communications.

Consent may be collected through a signed consent form, an electronic opt-in form, or another legally valid consent method.

Providing your mobile number alone does not automatically enroll you in the SMS program.

Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services.

Message Frequency

Message frequency varies based on work assignments, appointments, project activity, and operational requirements.

Participants may receive multiple messages during periods of active scheduling or project work.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge you for messages or data usage according to your wireless service plan.

Hart I.T. Solutions LLC is not responsible for charges imposed by your mobile carrier.

How to Opt Out

Reply STOP to any SMS message to unsubscribe from future text alerts.

After processing your opt-out request, you will no longer receive messages from this SMS program unless you subsequently provide valid authorization to resume messaging.

Opting out of SMS does not affect your ability to communicate with Hart I.T. Solutions LLC through other available channels.

How to Get Help

Reply HELP to a text message for assistance.

You may also contact our company directly:

Email: info@hartit.net
Website: https://www.hartit.net

Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

Message delivery may be affected by network availability, mobile device settings, carrier restrictions, and other factors outside our control.

Privacy of SMS Information

Hart I.T. Solutions LLC respects your privacy.

We do not sell or share SMS opt-in information or mobile phone numbers with third parties or affiliates for marketing or promotional purposes.

For more information about how we collect and use information, review our Privacy Policy:

https://www.hartit.net/privacy-policy

5. Service Scheduling and Communications

Service appointments, work orders, and technician assignments may change due to customer requirements, emergencies, operational needs, personnel availability, or other circumstances.

SMS notifications are provided as a communication convenience and do not replace formal project agreements, service documentation, or other required communications.

6. Intellectual Property

The content, branding, graphics, documents, and materials published by Hart I.T. Solutions LLC are protected by applicable intellectual property laws.

You may not reproduce, distribute, or commercially exploit company materials without authorization, except as permitted by law or a separate written agreement.

7. Disclaimer of Warranties

We make reasonable efforts to maintain accurate and available website information and communication services.

However, website content and electronic communication tools are provided on an as-available basis, except where otherwise required by law or expressly agreed to in writing.

Specific warranties for contracted technology services are governed by the applicable service agreement.

8. Limitation of Liability

To the extent permitted by applicable law, Hart I.T. Solutions LLC is not responsible for losses caused solely by third-party carrier outages, messaging delays, interruptions to internet services, or unauthorized misuse of our website.

Nothing in these Terms excludes liability that cannot legally be excluded.

9. Changes to These Terms

We may update these Terms of Service to reflect changes to our services, communications programs, or applicable legal requirements.

Updated terms will be published on our website with a revised effective date.

10. Governing Law

These Terms of Service are governed by the applicable laws of the State of Georgia, United States, except where mandatory law provides otherwise.

11. Contact Information

Hart I.T. Solutions LLC
2208 Hanfred Lane, Suite 101-48
Tucker, GA 30084

Email: info@hartit.net
Website: https://www.hartit.net
SMS Number: (678) 504-6742

Privacy Policy: https://www.hartit.net/privacy-policy